FAQS

Co-Star®

Adding new technology to your business is not something to be taken lightly. You should have many concerns about how a new technology will fit into your business, and adapt to your users’ requirements.

Here are the answers to many of the questions our customers have already asked:

“What is a typical workstation and scanner configuration for a Co-Star system?”

KeyNet systems include Co-Star software. Services and hardware necessary to fulfill the business needs which you the customer has defined. Typical Solution configurations include: · One or more Production Scanner(s), · One or more PC workstations for Co-Star Indexing, · One or more PC workstations for data-processing, · As many Retrieval workstations as are needed in the Enterprise, · one document Storage Server(s), and a Secondary Storage device or optical writer (on-line RAID, near-line or off-line). In many cases, existing PCs and Network Storage Devices are utilized.

“How can we expect to benefit from purchasing a Co-Star system?”

A 25-user Co-Star System typically cost less than the cost of one person-year of clerical labor. Based upon our experience, the Co-Star System configured by KeyNet is more than adequate to manage the projected document workload of a customer. In some cases, additional Capture are Display software licenses are added as the customer’s needs grow. Many of our customers become operational in less that two weeks from installation. An immediate benefit is improved data-entry and filing productivity as well as immediate access to records and reports. The need to maintain paper files can be completely eliminated. Typical first-year cost savings includes reduced paper consumption, copying costs and labor costs. An ROI of less than two years is the rule.

“Will my document-enabled system support CD-ROM or DVD storage?”

Co-Star provides a wide range of storage media support including CD-ROM, WORM Optical, Rewritable Optical, ZIP Cartridges, as well as magnetic storage on local, server, RAID or NFS devices.

“What about high volume document requirements? We don’t want a personal document organizer, we need a serious product.”

Co-Star provides support for scanners operating at speeds in excess of 200 pages per minute. The system supports document repositories of over 100 million documents. Co-Star is completely scalable, allowing you to start with a single PC workstation without a server, and growing to hundreds of workstations on large server-based networks.

“We will need to be able to access documents using search criteria specific to our existing data.”

Co-Star provides full access to associated documents using the same search mechanisms as used for all other data. The document “token” created by Co-Star is part of the data item and can be related exactly like any other piece of data.

“I want to add document management in such a way that I won’t have to go through three weeks of training for my employees.”

Co-Star is typically accessed from a “hot key”, menu item or function key from your database application. Since your users are performing capture and retrieval and output via a familiar interface, Co-Star training is extremely manageable. Training is planned for most customers over a two to three day period at the time of on-site installation.

“How will the system link a data record to individual documents?”

Co-Star provides your existing application system with the ability to request input from your existing data entry screen. This procedure reliably links the scanned or imported documents/diagrams, etc. with the data.

“How will the system automatically assign a file name or number for a newly captured digital file?”

Co-Star will keep track of individual document tokens, and also give the user the advanced capability of retrieving the individual pages from a multi-page document. No operator or administrator intervention is necessary to maintain this information.

“How will my document-enabled system allow searches for records with associated documents?”

Co-Star provides several methods of search and retrieval. First, individual documents can be retrieved and displayed as part of an individual data record display (i.e., one document per record). Secondly, “virtual” documents can be automatically built based on the resulting “document hit list” from a search and display at the end of the search as a single “bound” document. Finally Co-Star’s Co-View32 Multiple Document Display provides additional capabilities for displaying the first page of each hit as a full document or a thumbnail. A simple mouse click selection of a specific document provides further image manipulation for that document.

“How will the system attach more than one document to a data record without duplicating the record?”

Again several methods can be used for this using your existing application system. Several document fields can be set up, providing access to different document types (MS Word, Email, photos, scanned correspondence, diagrams, etc.). Or a list of available documents can be provided for a single image field. And, of course, any single document token in your existing application system can be related to as many individual documents as required.

“How will my data be visible on the screen simultaneously with the document?”

Your Co-Star-enabled application will provide you with full control over your document objects. You can have them displayed anywhere on your screen, scaled to whatever percentage you wish, and in a window of any size you select. You can also provide profiles of document display locations to allow users of different resolution displays to configure their workstations to be optimum for the video devices they are using.

“How will a user be able to access the document on a certain subject by any field and be able to search those that have documents?”

Since the document object ID is simply a piece of data, you can use “non-BLANK document token” as a part of your search criteria. This will have the effect of not hitting any record that does not have an associated document.

“What kind of image compression is used?”

Included are JPEG, GIF, G4-TIFF, G3-TIFF, and LZW. In addition, other non-compressed formats are available such as PCX and BMP. All images are stored in standard file formats.