Solutions

Maximizing Your  Technology Investment since 1995!

Managing all your business document applications in Finance, Accounting, Customer Service, Transportation, Health & Safety, Product Information and Human Resources and other critical document applications.

Business

KeyNet solutions will help you optimize your business processes while reducing your cost of doing business.  Our solutions help improve the activities required to process orders, claims and data entry of all kinds. KeyNet solutions are most effective in streamlining the retrieval of documents and content across the network and the enterprise.  The result is enhanced productivity,  employee collaboration and dramatic improvements in customer services.

  • Customer Service/CRM
  • Finance & Accounting
  • ERP/Products
  • Marketing/Product Catalogs
  • AR/Collections
  • Accounts Payable
  • Sales Order Entry/Quotes
  • Contracts/Legal
  • Tax Audit Records
  • Human Resources/ERM
  • Security
  • Employee Safety & Health
  • Corporate Records Management

Our product related solutions help optimize a company’s sales and marketing by making product documentation and promotions available to all customers through all channels.  Our solutions help companies optimize and manage their service operations by effectively maintaining information for maintenance programs for parts and materials to profitably provide the highest levels of customer service.

Government

KeyNet’s Government solutions have improved records management, public access and archival storage for many of the world’s leading and most recognized institutions for more than a decade.  These include the United States Library of Congress, United States Patents and Trademarks Office,  United States Department of Defense,  The Tower of London, Saint Paul’s Cathedral, British Royal Amory, and many other national institutions and agencies.

  • Security
  • City Clerk Records
  • Courts
  • Registrar of Deeds
  • Police Incident/Accident Records
  • Police Arrest Records
  • Ambulance
  • Emergency Preparedness
  • Patents and Trademarks
  • Utility/Tax Billing

KeyNet also provides solutions for state, county and municipal government and agencies. Solutions include law enforcement, emergency response, public safety and security applications, courts and public records management.

Complete “End-To-End” Solutions

KeyNet Co-Star solutions can help you optimize your business processes while reducing your cost of doing business.  Our solutions help improve the activities required to process orders, claims and data entry of all kinds.   KeyNet solutions are most effective in streamlining the retrieval of documents and content across the network and the enterprise.  The result is enhanced productivity, employee collaboration and dramatic improvements in customer services.

What are your needs?

Customer Service

When a customer calls with a question, can your staff put their hands on information fast?   Your customer service staff and your customer can have access to product detail, purchase history, payment terms and contracts and any other information that you need to serve your customer better.

Accounts Payable

Accounts Payable personnel can scan and index invoices, route them to the appropriate personnel for approval; relate invoices to orders that were placed and packing slips that accompanied goods to ensure that the correct material was delivered; relate invoices to specific projects; and track reimbursements from customers as necessary.

Accounts Receivable

Accounts Receivable personnel can streamline the entire AR process from invoicing to collections. Bills can be sent out with supporting documentation such as quotes, purchase orders and delivery receipts. Bills can be swiftly reconciled with payments received.

Document Retention and Storage

Your information must be retained for many years for regulatory, auditing and tax purposes. Conversion of paper documents to electronic formats significantly reduces the amount of storage space required for documents.

Project Team Collaboration

Provide staff, customers and vendors with a powerful and easy way to collaborate on projects. Share, manage, distribute, find, annotate and review documents during every step of the process. Expedite communications – eliminate the “Print-Markup-Fax” approach. Eliminate costly mistakes, duplication and errors resulting from multiple versions of the same documents. Maintain control of change requests by using standard red-line, sticky-note and text tools.

Sales Order-Entry

Faxed or emailed orders don’t need to be scanned! They can be automatically processed through an electronic work queue directly into the document system. Additional workflow is provided because Pre-order-entry staff can view, correct and provide notes to orders before routing to sales order-entry staff. Automated data capture and heads-up data entry increase speed and productivity during sales order-entry peek periods.

Back-Up & Disaster Recovery

Like the data stored in databases, paper-based legal contracts, purchase orders, vendor invoices, employee records, research reports, memos and business correspondence are the lifeblood of a company. Paper documents are not always backed up or retained in a secure location – despite the fact that they are critical for business continuity. Electronic images can be easily backed up and stored in redundant on-site and off-site locations.

Web and e-Commerce

In this digital age, E-business, the World-Wide Web, and email have created many opportunities for communication and commerce. The standardization of electronic document formats, such as MS Office, MAC files, HTML, image and PDF, and cross-platform sharing of both documents and content are key elements to the e-business success story.

Product Catalogs

Capture and store an unlimited number of images, PDFs and editable content in a secure and permanent repository for future use. Integrate the product photos with the other information in your existing product master in your database applications. Enhance and edit your product catalogs and brochures as often as you like …give future publications a fresh look. It’s an easy to use and affordable way to manage your on-line product information….real-time!

Human Resources

Improve overall corporate awareness and communications and security while providing a higher level of service. Give managers the ability to access employee profiles, track performance reviews, and perform other managerial tasks. Digitize and organize your records to your specifications. Keep effective, up-to-date employee records.

  • Track employee development plans
  • Document employee performance
  • Manage government compliance
  • Organize reporting requirements
  • Integrate with Corporate HR systems
  • Share self service solutions

Business Workflow

Track a customer sales order from quote to proof-of-delivery or track an HR file for each employee from hiring to retirement. Imagine any document a mere “mouse-click” away from staff and supervisor and managing the content in your documents to augment and complement your business database applications.  Route documents in your chain-of-command to ensure the proper reviews and approvals for such document as contracts and accounts payables.

Document Reproduction and Delivery

Having documents and customer information just a mouse-click away provides benefits such as increased accuracy, improved customer service, and more productive employees. Providing information in documents and forms on-line provides a way to improve customer care and satisfaction.